01865 330 300 info@allertons.com

Terms and Conditions

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Allerton & Company of London Ltd do not rent, sell or trade any private or corporate data lists of our customers. We take the privacy of our customers extremely seriously with personal and company details collected being solely used to process Allerton & Company orders. In the UK we work in accordance with the data protection legislation.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Allerton & Company of London Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Allerton & Company of London Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Allerton & Company of London Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Allerton & Company of London Limited's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term Allerton & Company of London Limited or 'us' or 'we' refers to the owner of the website whose registered office is Allerton & Company of London Ltd, Oddington Grange, Weston on the Green, Oxfordshire, OX25 3QW, United Kingdom. Our company registration number is Registered No. 2214557. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

The website does not use cookies to store personally identifiable information, but may use temporary session cookies to allow users to login and use their account. These cookies only ever store a random identifier that allows the website to remember a logged-in user's data between pages and do not store names, addresses, or anything else that may identify the user. Any session cookies issued by the website are destroyed when a user closes their browser.

By using or accessing the website, you are agreeing to Allerton’s use of cookies. This policy is to explain the occasions when and why cookies may be sent to visitors of the website. Cookies are small files that we place on your computer’s browser for record-keeping purposes. Cookies allow the website to store information which will improve your browsing experience, and also make your use of the site more convenient. We use cookies for a variety of purposes in order to improve your online experience, for analytics, and marketing. We use cookies for the following purposes:

Google Analytics: we use cookies to analyse user activity in order to improve the website. Full details of Google’s privacy policy, detailing use of gathered information can be found here: http://www.google.com/intl/en/policies/privacy/

We will not use this service to track, collect, or share any data that personally identifies an individual (such as name, address, billing information), or other data that can be reasonably linked to such information by Google.

Website users who wish for their data not to be collected for analytics purposes can install the Google Analytics opt-out browser add-on here: https://tools.google.com/dlpage/gaoptout. This add-on instructs the Google Analytics script running on websites to prohibit sending information to Google Analytics. The Google Analytics opt-out browser add-on does not prevent data from being sent to the website itself or in other ways to web analytics services.

Session Cookies: These cookies only ever store a random identifier that allows the website to remember a logged-in user's data between pages and do not store names, addresses, or anything else that may identify the user. Any session cookies issued by the website are destroyed when a user closes their browser.

Marketing: From time to time we may use cookies from third-party partners such as Google for marketing purposes. These cookies allow us to display promotional material to you on other websites you visit across the internet.

If you would like to delete any cookies which are already stored on your computer, you can find out how to do this by referring to the instructions for your particular browser, by clicking ‘Help’ in its menu.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Delivery Policy

Our aim is to always dispatch orders as quickly as possible, but all deliveries can be affected by things outside of our control. Goods will be dispatched to the address detailed in your order. If goods are being shipped outside of the UK you may be liable to import duties and/or taxes, which are charged once the delivery reaches your country. These charges are beyond Allerton & Company of London Ltd's control and can vary widely from country to country. Allerton & Company of London Ltd are not responsible for any additional charges incurred once your items leave us. You must pay any additional charges for customs clearance.

All deliveries are sent via a recorded delivery service so a signature will be required upon delivery.

All prices quoted reflect our standard postage and packing charges, however, Allerton & Company of London Ltd reserves the right to quote separately for the cost of large of heavy deliveries once details are known.

If you have received your delivery and would like to return your purchase because it is faulty, please contact us within seven days of receipt. Any goods returned must be received by Allerton & Company of London Ltd in the same condition that they were delivered to you. You are responsible for the cost of returning your order to us at: Allerton & Company of London Ltd, Oddington Grange, Weston on the Green, Oxfordshire, OX25 3QW, United Kingdom.

Change, Cancellation, Returns, Refund Policies

We're sorry that in most circumstances it's not possible to make changes to your order once you've placed it. Bespoke or personalised products cannot be cancelled, refunded or exchanged. If you have received your delivery and would like to return your purchase because it is faulty, please contact us within seven days of receipt. Any goods returned must be received by Allerton & Company of London Ltd in the same condition that they were delivered to you. You are responsible for the cost of returning your order to us at: Allerton & Company of London Ltd, Oddington Grange, Weston on the Green, Oxfordshire, OX25 3QW, United Kingdom.

Damaged / Exchange Procedure

Allerton & Company of London Ltd will be happy to exchange any damaged, faulty or incorrectly dispatched goods. In this unlikely event please email us at info@allertons.com or telephone +44 (0) 1865 330300 as soon as possible.